SPARKWORK FOR FRANCHISING – MANAGING YOUR BRAND

Sparkwork platform is used by multi-unit franchisors from 4 franchisees to 600 franchisees across the world to connect every location, franchisee and frontline associate into one seamless platform.

What differentiates top-performing franchisors from an average one?

The world's fastest growing franchisors are best at aligning all their franchises including the frontline employees onto the same page in terms of any change. Strategic alignment requires all the decisions and changes are introduced to the entire franchise network in a timely and efficient way.

Sparkwork is a powerful training and communication software for the franchising industry. We have been helping hundreds of franchisors across the world to align their franchise network by reinforcing behavior change through proper employee training with the help of our Sparkwork learning experience platform (LXP) platform, collaboration with our effective communication tool and data by bringing everyone on the same page through our digital workplace software.

 

DELIVERING A FLAWLESS CUSTOMER EXPERIENCE AT EACH LOCATION

The first step in reinforcing behavior change is having streamlined internal communication to align your franchises. Put all your people, real-time communication and information in one centralized, instantly accessible hub.

Probably the most user-friendly learning experience platform (LXP) tailored for franchise business model. Access training material from anywhere, any time, and on any device. Gamification, leaderboard, badges, stickers, personalized and bite-size learning ensure better engagement.

Create operational excellence and track all your standard operating procedures (SOPs) using Sparkworks robust checklists and workflows. Customize the workflows with a few clicks and run your franchise business on an auto-pilot. Do not leave anything to chance.

Create channels for collaboration, knowledge sharing and engagement. Bring all your franchise owners and their frontline staff together for them to find help and grow both their and your business.

Results-driven, measure in real-time and use the power of the network to compare, pilot and reinforce behavior change backed by data.

Sparkwork personalizes information and presents it in an easy-to-digest feed-style experience, removing the clutter and providing a place for peer-to-peer knowledge sharing and learning among your franchisees.

DELIVERING A FLAWLESS CUSTOMER EXPERIENCE AT EACH LOCATION

The first step in reinforcing behavior change is having streamlined internal communication to align your franchises. Put all your people, real-time communication and information in one centralized, instantly accessible hub.

Probably the most user-friendly learning experience platform (LXP) tailored for franchise business model. Access training material from anywhere, any time, and on any device. Gamification, leaderboard, badges, stickers, personalized and bite-size learning ensure better engagement.

Create operational excellence and track all your standard operating procedures (SOPs) using Sparkwork’s robust checklists and workflows. Customize the workflows with a few clicks and run your franchise business on an auto-pilot. Do not leave anything to chance.

Create channels for collaboration, knowledge sharing and engagement. Bring all your franchise owners and their frontline staff together for them to find help and grow both their and your business.

Results-driven, measure in real-time and use the power of the network to compare, pilot and reinforce behavior change backed by data.

Sparkwork personalizes information and presents it in an easy-to-digest feed-style experience, removing the clutter and providing a place for peer-to-peer knowledge sharing and learning among your franchisees.

WHAT OUR CUSTOMERS SAY

We primarily used email to communicate with our franchisees. Things got lost in translation. We wanted to reach out to the store associates directly but most of them did not even have the company email address. We piloted Sparkwork platform with a couple of units and quickly realized that we were now able to reach out to each store associate get an assurance that the message has been viewed by them. Already after 12 months of using Sparkwork, the customer NPS score improved by over 15% on average across our 85 locations franchise network..
Sami Koskinen
Managing Director, Timanttiset
At Hog Island Oyster Co. we see engaging our staff as the first step toward creating a great culture and an incredible experience for our guest, we choose Sparkwork because of the way it supported our connection to our staff in all the different location throughout the entire company and made it fun for them to be a part of a team!
Ben De Vries
Director of Restaurant Operations, Hog Island Oyster Co.
Sparkwork is used by our 600 convenience stores across Finland for informing, training and engaging our workforce. The gamification tools offered by Sparkwork helped us to instill a winning culture among our frontline employees.
Maria Sjöroos
HR Director, R-kioski
The old intranet tool was not meeting Fysios requirements and it was too static, we needed a system that would actually work and engage the users. Content creation and sharing is super-easy in Sparkwork. We use Sparkwork not only as an alternative to our old intranet but also in online learning, information sharing and as a quality management system.
Pasi Syrjä
Partner, Fysios Group
We were looking for a modern system that would be easy and flexible for both the content creators and the end users. Sparkwork came out as a clear winner!
Jonas Sandlin
HRD Manager, Mirka

Improve your Customer NPS score by 15%!

We deliver a better customer experience. Our clients have seen 20XROI in less than a year by standardizing their operations across all their franchise network, and improving the know-how and performance of the franchisees.

eBook by Sparkwork
See how the digital transformation technologies are supporting the new digitized frontier of franchising.

 

eBook by Sparkwork
See how the digital transformation technologies are supporting the new digitized frontier of franchising.